Saturday, May 26 2012 7:13 PM EDT2012-05-26 23:13:50 GMT
Today is the first official day of hiking season in Vermont, so many people are flocking to the mountains. "Hiking, biking... a little bit of BBQ." Not a bad weekend forecast, those are Patricia Gabel'sMore >>
Today is the first official day of hiking season in Vermont, so many people are flocking to the mountains. More >>
Saturday, May 26 2012 7:03 PM EDT2012-05-26 23:03:36 GMT
Some more help tonight for victims of Tropical Storm Irene. Its been eight months, but many families are just now getting back into their homes, to help with the damaged landscaping, the FEMA funded organizationMore >>
Some more help tonight for victims of Tropical Storm Irene. Its been eight months, but many families are just now getting back into their homes, to help with the damaged landscaping, the FEMA funded organization "Starting Over Strong Vermont" organized a plant give away for flood survivors in one of the hardest hit areas today. More >>
Saturday, May 26 2012 2:06 PM EDT2012-05-26 18:06:33 GMT
(AP) - Vermont police say alcohol appears to be a factor in a single-vehicle car crash that killed a 25-year-old woman. Colchester police say a car being driven at a high speed lost controlMore >>
Vermont police say alcohol appears to be a factor in a single-vehicle car crash that killed a 25-year-old woman.More >>
Saturday, May 26 2012 2:04 PM EDT2012-05-26 18:04:45 GMT
(AP) - Federal prosecutors in Vermont say they are considering filing charges against a Massachusetts man suspected of killing a woman in Dummerston last summer that could carry a possible deathMore >>
Federal prosecutors in Vermont say they are considering filing charges against a Massachusetts man suspected of killing a woman in Dummerston last summer that could carry a possible death sentence.More >>
Saturday, May 26 2012 2:02 PM EDT2012-05-26 18:02:40 GMT
(AP) - The number of Lyme disease cases has been dropping in New Hampshire, and public health officials hope it stays that way. With tick season under way, the state Division of Public HealthMore >>
The number of Lyme disease cases has been dropping in New Hampshire, and public health officials hope it stays that way.More >>
Saturday, May 26 2012 2:00 PM EDT2012-05-26 18:00:54 GMT
(AP) - A developer is pulling the plug on a proposal to build two wind turbines on farms in the Vermont border town of Derby. Chad Farrell of Encore Redevelopment says he's withdrawn his plan nearMore >>
A developer is pulling the plug on a proposal to build two wind turbines on farms in the Vermont border town of Derby. Chad Farrell of Encore Redevelopment says he's withdrawn his plan near the Canadian border because of mounting costs and an international dispute over his proposal.More >>
Saturday, May 26 2012 1:58 PM EDT2012-05-26 17:58:50 GMT
(AP) - The public will have a chance to visit the Vermont National Guard's Fallen Heroes Memorial at Camp Johnson this Memorial Day weekend. The memorial and the Vermont Veterans Memorial LibraryMore >>
(AP) - The public will have a chance to visit the Vermont National Guard's Fallen Heroes Memorial at Camp Johnson this Memorial Day weekend. The memorial and the Vermont Veterans Memorial LibraryMore >>
Friday, May 25 2012 8:59 PM EDT2012-05-26 00:59:42 GMT
It wouldn't be a holiday weekend without a BBQ. That means hamburgers for a lot of people. But a new study says our burgers, like Americans, are getting bigger, a lot bigger. The CDC says sixty-yearsMore >>
A new study says our burgers, like Americans, are getting bigger, a lot bigger.More >>
Friday, May 25 2012 5:53 PM EDT2012-05-25 21:53:18 GMT
A Burlington man will spend up to a week in jail after police say he chased a man with a knife and threatened to kill him. Wesley Alexander, 51, pleaded not guilty to aggravated assault Friday in a BurlingtonMore >>
A Burlington man will spend up to a week in jail after police say he chased a man with a knife and threatened to kill him.More >>
Friday, May 25 2012 5:48 PM EDT2012-05-25 21:48:22 GMT
As workers were getting ready for last summer's Lamoille County Field Days tragedy struck. A Castle Rock Amusements worker died after police say he got sucked into a large diesel generator. Nearly aMore >>
As summer approaches and carnival's come to our area, we're reminded of the horrible tragedy of the amusement park worker who died last year at the Lamoille County Field Days.More >>
South Burlington, Vermont - A South Burlington man came to us because he said he was being nickel and dimed by his cell phone company. That is when we did some digging.
Kevin Donahue first noticed an extra fee on his Verizon Wireless phone bill two years ago. It is something called an administrative charge.
"And I never really got to anyone who could explain the charge fully," Donahue said.
When Donahue got his January bill, he noticed the charge rose from 83 cents to 99 cents. He tried to call Verizon but all he got was an automated message.
"In my explanation to the people I talked to at Verizon, prior to calling the recorded number, I was trying to say that why don't you just put it in my monthly recurring charge. Why hide it over where it's almost into the regulatory fees," Donahue said.
We called Verizon to find out.
A company representative said that the charge is separated from the rest of the bill to make the customers' costs clearer.
He said the administrative charge pays for expenses such as new cell site construction and government mandates, and this year, those costs went up.
The rep also said that Verizon informed its customers about the charge hike in their November and December 2011 bills. Although Donahue says he does not remember getting that notice.
Bottom line, if you want to stay with Verizon, you will have to pay more, whether the company told you ahead of time or not.
If you are concerned about your cell phone bill, you can contact Vermont's Consumer Assistance Program at (800)649-2424 or (802) 656-3183.
